Privacy Policy
1. Who process your data
The data controller responsible for processing your personal data is EnergieHub B.V., registered with the Netherlands Chamber of Commerce (KVK) under number 95576665, with its registered address at Poortweg 4A, 2612 PA Delft, The Netherlands. For questions about the processing of your personal data or to exercise your rights, please contact us at info@bvenergiehub.nl.
2. What data we collect
When you submit the contact form on our website, we collect the personal data you provide, including:
- Your name
- Your email address
- The content of your message
The Google Maps content in the Contacts section is not loaded automatically. It is loaded only after you choose to display the map by clicking the “Show map” button. When Google Maps is loaded, Google may process information about your device, browser and interaction with the map and may use cookies or similar technologies. For more information, please see Google’s Privacy Policy.
3. Legal basis and purposes of processing
We process the personal data submitted through the contact form for the purpose of receiving, handling and responding to your inquiry.
Where required, processing is based on your consent under Article 6 (1) (a) GDPR, which you provide by actively checking the consent checkbox before submitting the form. Where processing is necessary to take steps at your request before entering into a possible business relationship, or to pursue our legitimate interest in handling and responding to inquiries, the applicable legal basis may be Article 6 (1) (b) or 6 (1) (f) GDPR, as applicable to the circumstances.
4. Data retention
We retain contact form data only as long as reasonably necessary to handle and respond to your inquiry and, where applicable, to follow up on a potential business relationship. We will not retain the data for longer than necessary for these purposes, unless a longer retention period is required by law. Our intended maximum retention period for contact form submissions is 12 months, unless the inquiry results in a business relationship or the data must be retained for a longer period for legal, accounting or dispute related purposes.
5. Data sharing with third parties
To process and deliver messages submitted through the contact form, we use the email service provided by our hosting or email provider. The provider may process the submitted data on our behalf for the technical delivery and operation of the email service. We do not use the provider to process the information for unrelated purposes.
The map in the “Contacts” section is provided via Google Maps. Google may process information when the map is loaded after you choose to display it. Depending on the service and the applicable processing, information may be processed outside the European Economic Area, including in the United States. Google states that it uses applicable legal mechanisms for international data transfers, including the EU-U.S. Data Privacy Framework where applicable. For more information, please see Google’s Privacy Policy and Google’s information on data transfer frameworks.
6. Cookies and similar technologies
| Name / technology | Purpose | Consent required |
|---|---|---|
| NEXT_LOCALE | Remembers your selected interface language and supports the functionality of the website. | No, where strictly necessary for the requested website functionality. |
| Google Maps | Loads and enables the embedded Google Maps content after you choose to display the map. | Yes, where required by applicable law. Google Maps is not loaded automatically. |
7. Your rights
Under the GDPR, subject to the applicable legal requirements and limitations, you may have the following rights:
- Right to access your personal data
- Right to have inaccurate or incomplete personal data corrected
- Right to erasure of your personal data (“right to be forgotten”)
- Right to restriction of processing
- Right to object to certain processing, including processing based on legitimate interests
- Right to data portability where the applicable GDPR requirements are met
Where processing is based on your consent, you have the right to withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
You also have the right to lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens (AP): www.autoriteitpersoonsgegevens.nl
You may exercise your rights by contacting us using the contact details provided below.
8. Whether you are required to provide your data
You are not legally required to submit personal data through our contact form. However, if you do not provide the information necessary for us to identify and respond to your inquiry, we may not be able to process or respond to your request.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, our processing activities or applicable legal requirements.
10. Contact
For questions about this Privacy Policy, the processing of your personal data or the exercise of your GDPR rights, please contact us at:
EnergieHub B.V.
Poortweg 4A, 2612 PA Delft, The Netherlands
KvK: 95576665
Email: info@bvenergiehub.nl